Question 1

Do I have to pay full round-trip fare for outstation if I only need a drop?

Accepted Answer

Not at all! If you only need to travel from one city to another, you can choose our 'One-Way Cab Service' where you only pay for the drop location, not for the return journey.

Question 2

How far in advance should I book a cab?

Accepted Answer

We recommend booking at least 2 hours in advance for local trips and 12 to 24 hours in advance for outstation trips. However, our 24/7 service is available for emergencies as well.

Question 3

How do I book a taxi?

Accepted Answer

You can book a taxi through our website, or by calling our customer service number.

Question 4

Can I cancel my booking?

Accepted Answer

Yes, you can cancel your booking. However, cancellation fees may apply based on the time of cancellation.

Question 5

Are there any hidden charges in addition to the displayed fare?

Accepted Answer

We believe in 100% transparency. Our base fare is fixed. Toll taxes, state taxes, and parking fees vary by route and are clearly communicated during the trip or in your final bill. There are no hidden costs.

Question 6

What are 'Driver Allowance' (DA) and 'Night Charges'?

Accepted Answer

For outstation trips, a daily Driver Allowance is charged to cover the driver's meals. A Night Charge applies for travel between 10:00 PM and 6:00 AM. These are explained clearly at the time of booking.

Question 7

Can I get a GST invoice for corporate bookings?

Accepted Answer

Yes, we provide full GST invoices for business and corporate travelers. Please share your company's GST details when booking.

Question 8

What payment methods do you accept?

Accepted Answer

We accept cash, credit/debit cards, and digital wallets like Paytm and UPI.

Question 9

Are your drivers verified and experienced?

Accepted Answer

Safety is our top priority. All our drivers hold commercial licenses, undergo background police verification, and have extensive experience driving on highways and hilly terrains.

Question 10

What happens if the cab breaks down during the journey?

Accepted Answer

All our vehicles are well-maintained and regularly serviced. In the rare event of a technical breakdown, we arrange a replacement cab as quickly as possible to ensure minimal disruption to your trip.

Question 11

Is there a limit to carrying luggage in the cab?

Accepted Answer

Luggage capacity depends on the vehicle chosen. Sedans typically accommodate 2 large and 2 small bags, while SUVs have more space. Please inform us if you have extra luggage so we can arrange a car with a carrier.

Question 12

Is smoking or eating allowed in the taxi?

Accepted Answer

Smoking is strictly prohibited. Eating is generally discouraged to maintain cleanliness.

Question 13

What should I do if I leave something in the taxi?

Accepted Answer

Contact our customer service team with your booking details, and we'll assist in retrieving your item.

Services Across 2000+ Cities

Services Across 2000+ Cities

Frequently Asked Questions

Booking & Trip Types

Pricing & Billing — No Hidden Charges

Safety & Comfort

Frequently Asked Questions

Booking & Trip Types

Pricing & Billing — No Hidden Charges

Safety & Comfort

Services Across 2000+ Cities

Services Across 2000+ Cities

Frequently Asked Questions

Booking & Trip Types

1Do I have to pay full round-trip fare for outstation if I only need a drop?

2How far in advance should I book a cab?

3How do I book a taxi?

4Can I cancel my booking?

Pricing & Billing — No Hidden Charges

1Are there any hidden charges in addition to the displayed fare?

2What are 'Driver Allowance' (DA) and 'Night Charges'?

3Can I get a GST invoice for corporate bookings?

4What payment methods do you accept?

Safety & Comfort

1Are your drivers verified and experienced?

2What happens if the cab breaks down during the journey?

3Is there a limit to carrying luggage in the cab?

4Is smoking or eating allowed in the taxi?

5What should I do if I leave something in the taxi?

Frequently Asked Questions

Booking & Trip Types

1Do I have to pay full round-trip fare for outstation if I only need a drop?

2How far in advance should I book a cab?

3How do I book a taxi?

4Can I cancel my booking?

Pricing & Billing — No Hidden Charges

1Are there any hidden charges in addition to the displayed fare?

2What are 'Driver Allowance' (DA) and 'Night Charges'?

3Can I get a GST invoice for corporate bookings?

4What payment methods do you accept?

Safety & Comfort

1Are your drivers verified and experienced?

2What happens if the cab breaks down during the journey?

3Is there a limit to carrying luggage in the cab?

4Is smoking or eating allowed in the taxi?

5What should I do if I leave something in the taxi?